Common fault
Why is there water under my refrigerator?
Short answer
In a high-rise this is the fault to call about today, because the floor under your refrigerator is somebody else's ceiling. Call Sub-Zero Repair Downtown San Diego on (858) 683-1717 and ask.
The reasoning behind that
Water that is clear, pooling out at the front, usually means the ice maker's supply line or one of its fittings has let go. Water that looks cloudy, with a skin of ice across the freezer floor beneath it, is the defrost drain: it has closed up, and the meltwater is backing into the cabinet and finding its way out under the door. Both repairs are small. What is not small is water tracking under a hardwood loft floor, into a subfloor, and into an HOA claim involving the unit below yours.
How the diagnosis goes
Shut the water off first if you can reach it. In a condo the valve is often inside a cabinet run, behind a panel, or in a utility closet shared with the water heater, so it is worth finding out where yours is before you ever need it. If you cannot find it, pull the refrigerator's power at the breaker to stop the ice maker calling for another fill, and put towels under the front while you wait.
Then look at what the water is telling us. Clear water only when ice drops, or a puddle that grows steadily even with the ice maker turned off, points at the supply side. Water with a slick of frost on the freezer floor and a wet cabinet interior points at the drain. Ice inside the drain trough is the one we see most in these kitchens, and it is a flush and a heater check rather than anything structural.
If that matches what yours is doing, say so when you call — it decides which parts come on the van.
Appliance down in Downtown San Diego?
Tell us the brand and what it is doing — we can usually name the likely repair before we arrive.
Questions
Answers before you call
What are the odds it is finished on the first visit?
Good, and better with what you tell us. The parts that fail most ride on the van: evaporator and condenser fan motors, defrost heaters with their thermistors, gaskets, ice maker modules, water valves, all genuine. The rest depends on the model and serial from the data tag. Downtown a second trip can mean waiting on the next elevator reservation. Say so when you call Sub-Zero Repair Downtown San Diego on (858) 683-1717.
How is a repair priced, and how do I pay?
You hear the price before the work. Once the fault is known, the repair is quoted as a single total, the part and the time to fit it together, and it holds. Payment when the job is finished: Visa, MasterCard, American Express, debit cards and personal checks. If the finding is an overdue water filter or a grille packed with lint, you hear that. That is a two-minute call to Sub-Zero Repair Downtown San Diego on (858) 683-1717.